IT Management
We offer robust data management that can include onsite caching as well as data center storage. This provides for the near instant recovery of lost data down to the file level. Exceptional system speed and availability boosts productivity. Our real time management solution keeps systems running at their peak. Our Virtualization Technology provides the near instantaneous recovery from hardware failures. By removing hardware dependency, systems are hosted in protected data centers while virtual images run on local hardware. Replacing a failed computer involves little more than simply powering up the replacement. Round the Clock Help Desk: Access to support when you need it is critical. Our US based 24/7 help desk provides support for issues quickly. Your ticketing and service desk portal enables the tracking and management of support requests. Remote Monitoring: Real-time monitoring of networks, servers, workstations, and devices, enabling IT professionals to proactively identify and resolve issues before they escalate. Patch Management: Our software facilitates automated patching and updating of operating systems, software applications, and security patches, ensuring that systems are up to date and protected against vulnerabilities. Asset Management: We provide comprehensive asset tracking, inventory management, and reporting, providing insights into hardware and software inventory, license compliance, and warranty information. Remote Control: Our support staff uses remote access and control of devices, allowing our technicians to troubleshoot and resolve issues remotely, minimizing downtime and optimizing service delivery. Performance Monitoring: Advanced performance monitoring tracks system performance metrics, such as CPU usage, memory utilization, and network bandwidth, helping to identify bottlenecks and optimize resource allocation. The proactive maintenance system, including disk cleanup, de-fragmentation, and system optimization, to enhances system performance and reliability. Reporting: Comprehensive reporting and analytics provide insights into system health, performance trends, and operational metrics, facilitating informed decision-making and resource planning. Alerting and Notifications: The central monitoring system generates real-time alerts and notifications for critical events and issues, ensuring that IT teams are promptly informed and can take necessary actions.
16 Years of success
Contact us today and see what we can do for you.